From Hello to Success: Chatbots to connect with your customers

At Business Innovation Marbella 2024, David Zajner Gallego, founder of Chatbot Estudio, presented a practical and enriching workshop on how chatbots can transform the way companies interact with their customers.

Workshop content

This workshop showed the potential of chatbots as key tools to improve customer experience and optimize communication in businesses of any size. Through real examples and case studies, attendees learned how to design and implement effective chatbots for their brands.

What did the attendees learn?

• How to plan and implement a chatbot from scratch for different platforms.
• Strategies to automate responses and improve customer interaction.
• Success stories that illustrate how chatbots drive conversion and customer loyalty.

A step towards the communication of the future

David Zajner Gallego inspired attendees to use chatbot technology as a strategic ally in their businesses, highlighting its role in improving customer service and building stronger relationships. This workshop was a unique opportunity to learn and experiment with innovative communication tools.

Thanks to David Zajner Gallego and Chatbot Estudio for sharing knowledge and guiding participants to success in the digital age!