Creating intelligent connections: Fourth Marbellup Training Module
At Marbellup, learning and innovation never stop. Since our last major event, BIM 2024, which we held at the end of November, we continue to grow and share knowledge. If you haven’t yet seen everything that happened at this event, we invite you to explore our social networks, where you will find exclusive content, interviews and highlights. Always keep an eye on our platforms so you don’t miss anything!
This week we are immersed in the Fourth Face-to-Face Training Module: Creating and Using Chatbots. This module, which began on Tuesday and concludes this Friday, is dedicated to one of the most relevant technological tools to improve interaction with customers: chatbots.
What is this module about?
During the course, participants are learning to design, develop and implement chatbots using Botpress, a powerful and accessible platform even for those with no previous programming experience. This learning allows them to create virtual assistants capable of:
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Answer common queries.
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Guide users in the navigation of web sites.
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Offer instant support.
All of this translates into an optimized customer experience and greater operational efficiency for your business.
Module objectives
The module has the following goals:
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Understand how chatbots can improve customer service and operational efficiency.
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Design a chatbot with personality, tone and capabilities aligned to the needs of each brand.
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Implement chatbots using Botpress.
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Analyze and adjust the performance of chatbots based on real feedback.
Key Activities
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Chatbots design: Creation of a virtual assistant that reflects the brand identity.
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Development and Implementation: Configuration of chatbots in test environments with Botpress.
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Feedback Analysis: Adjustments to optimize its functionality and usefulness.
Expected Results
Upon completion, participants will have implemented a functional chatbot for their website or social media, with the ability to handle basic interactions 24 hours a day. This tool not only improves the customer experience, but also reduces the manual workload, allowing teams to focus on more complex and strategic tasks.
Don’t miss what’s coming!
Soon, we will be announcing the Fifth Training Module, a new opportunity to continue expanding your knowledge and technological tools.
Stay tuned to our social networks and website so you don’t miss out on the details!
At Marbellup we continue to bet on the future, transforming ideas into concrete actions that empower local entrepreneurs and companies. Thank you for being part of this path towards digital transformation, we look forward to seeing you in our next activities!
Are you interested in being part of our trainings?
Visit our website www.marbellup.es and find out everything we have prepared. Remember that our courses are 100% subsidized, with limited places.
