From February 17-20, 2025, Marbellup presents its sixth classroom training module entitled “Improving the Customer Experience with Technology”. This course, scheduled from 16:00 to 20:00 hours at Marbellup’s facilities at Calle Padre Paco Ostos S/N, is designed for professionals and entrepreneurs seeking to optimize customer satisfaction and loyalty through innovative technological solutions.
Module Structure
In a highly competitive marketplace, providing an exceptional customer experience is essential. This module focuses on how technology can personalize customer interactions, improve communication and foster loyalty.
Learning Objectives:
- Identify current customer expectations in terms of digital experience.
- Explore technological tools that can improve the customer experience.
- Implement tangible improvements in customer experience using technology.
Key Activities:
- Evaluation of current customer experience and areas for improvement.
- Implementation of a technological solution to improve customer service.
- Measuring the impact of improvements on customer satisfaction.
Expected Result:
At the end of the module, participants will have implemented a technology solution that improves a specific aspect of the customer experience, thus increasing satisfaction and loyalty towards their brand.
For more information and registration, visit the module’s official website.
Don’t miss the opportunity to transform your customers’ experience and take your business to the next level with the most advanced technological tools.
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